For PCI support assistance call 866-949-9777 or email firstname.lastname@example.org. This is a paid service for you. Make sure to give the correct MID (Merchant ID number) for your MySchoolFees.com (MOTO) or Card swipe (local Card Swipe) credit card processing account; whichever you are calling for assistance with.
You can look up your MID by logging into your Paywire Online account using your username and password. Your Merchant ID for Retail (Card Swipe) or MOTO (MySchoolFees.com) is located there.
To access your Paywire Online account, open your MySchoolAccounting or MySchoolReceipts software. Click on Receipts, Credit Card Ingenico, Paywire Online, and login; or go to dbtranz.paywire.com and log in.
Your username to log in was emailed to you by Paywire when your application was approved. If you can’t find the email, call TES Support at 888-756-5333 or email email@example.com for assistance.